This is our list of Equine FAQ's
,Our Horse Transportation Answers.
Please do not hesitate to email or call with any questions that you have.
You can use the email request form
or call (800) 545-9098 or FAX: (940) 365-9408, 940/365-9098 [International and local]. The best time to reach dispatch for instant quotes is between 8am and 12 noon and 1pm to 5pm Central Time and on Saturday from 8-noon, Central Time
Feel free to call anytime; our voice message picks up after hours and the weekends. We will return your quote ASAP.
What kind of truck and trailer does Equine Express N.A. Inc. use?
For long hauls and charter we utilize tractor – trailer rigs. Our trailers can be configured as singles, or stall & half or box stalls. Long distant shipments normally require 1.5 stall for normal size horses. Special stalls can be arranged for small horses. Pictures of stalls and our rigs are depicted through out our web page.
Do you provide experienced horsemen on your rigs?
Yes, our rig managers have equine knowledge and OTR experience. We run teams on all of our coast-to-coast trips. Our drivers have a very high satisfactory rating with our customers; refer to our Testimonial Page
. Seventy percent of our customers come from referrals.
Do you layover?
Yes, on coast-to-coast shipments. Horses are laid over at our main terminal prior to starting the second leg of the trip.
Are there any additional fees?
The basic quote includes Hay, water and bedding. There are additional charges for shipping tack trunks, etc. Your dispatcher will be glad to help you with total details when obtaining a quote.
Is the hauler licensed and insured?
Yes, we are licensed with the Federal Highway Safety Authority and the Department of Transportation. Insurance for horse(s) shipped shall be provided by the owner or we can assist you with qualified insurers to cover your shipment
What is required to book my horse?
Booking on line or via telephone reserves you a space on a scheduled trip. Payment may be made by credit cards [Visa or Master Card], money orders, bank wires, certified checks.
We will accept a personal check if backed up by a credit card. Credit cards are not run until 48 hrs prior to pick-up. (Be sure to review our Cancellation Policy). Charters and Special shipments require a 10% deposit to hold the rig.
What is required for my horse?
A coggins (within 6 – 12 months) depending on the state your are shipping into and a health inspection (within 30 days) are required prior to shipping your horses. Horses shipped from some of the North Western States also require Brand Inspections. Check with your local vet as other restrictions may be required.
Do you haul any other livestock?
It depends on the type of shipment; call or e-mail for info.